Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data.
Last updated: January 2024
Quick Overview
Here's what you need to know about how we handle your information
Account Information
- • Name and contact details
- • Account credentials
- • Profile preferences
Order Information
- • Purchase history
- • Shipping addresses
- • Payment information
Technical Information
- • IP address
- • Browser type
- • Device information
Communication Data
- • Email correspondence
- • Chat conversations
- • Support tickets
Your Privacy Rights
You have control over your personal information. Here are your rights:
Right to Access
Request a copy of the personal information we have about you
Right to Correction
Update or correct inaccurate personal information
Right to Deletion
Request deletion of your personal information
Right to Portability
Receive your data in a structured, machine-readable format
Right to Restriction
Limit how we process your personal information
Right to Objection
Object to certain types of processing
Detailed Privacy Policy
Complete information about our privacy practices
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, request samples, or contact us. This may include your name, email address, phone number, billing and shipping addresses, payment information, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your inquiries, and communicate with you about products, services, and promotional offers.
3. Information Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services, comply with legal obligations, or protect our rights. We may share information with service providers who assist us in operating our business.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the life of your account.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us to exercise these rights or if you have questions about your personal information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can control cookie settings through your browser, but disabling cookies may limit some functionality.
8. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information provided below. We will respond to your inquiries promptly and work to address any concerns.
Our Data Protection Measures
🔐 Technical Safeguards
- • SSL encryption for data transmission
- • Secure data storage systems
- • Regular security audits and updates
- • Access controls and authentication
👥 Organizational Measures
- • Staff training on data protection
- • Strict access policies and procedures
- • Regular compliance monitoring
- • Data breach response procedures
Cookie Usage
🍪 Essential Cookies
Required for basic site functionality and security.
📊 Analytics Cookies
Help us understand how visitors use our website.
🎯 Marketing Cookies
Used to personalize ads and measure campaign effectiveness.
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
Privacy Questions?
If you have questions about this Privacy Policy or want to exercise your privacy rights, please don't hesitate to contact us.
Privacy Officer
DomePrints
123 Industrial Ave
New York, NY 10001